wireframes & usability

It is just two days until our second UXcamp will take off with the warm up party. The badges are already printed and prepared, 11kg of coffee arrived last week, lanyards and t-shirts arrived today. We are just preparing the session grid and after having a look at the session proposals we hopefully have enough rooms for all the sessions. I can’t help it but I have the urgent feeling that we might have forgotten something. But I guess that is a necessary feeling two days before a big event!

Today we also signed the last sponsoring contract. We are very pleased with having so many sponsors supporting the UXcamp. Without them we would not be able to host such an event and make it free to the participants. Oh, and talking about participants: it was a pleasure to read all the countries on the badges where people are coming from. We have several attendees coming from overseas! In addition, we recognized some pidoco users on the participants list. It would be a pleasure to get to know you in person, so please approach us during the camp.

Hm, still thinking that I forgot something… Anyway, see you on Friday at Volksbar or Saturday morning.

It’s no secret that globalization is upon us; and it’s also no secret that diversity adds to the culture, creativity, and competitiveness of globally operating businesses. We are happy to welcome two new members in our growing team who bring with them international experience and lots of fresh ideas: Carmen from the United States and Abba from Uganda have joined Pidoco’s marketing team and will be working together with the rest of the team to create educational and marketing materials. We wish both of them a great start at Pidoco: Welcome to our team!

Pidoco is committed to diversity. With our new team members we are proud to add yet two more countries to our “portfolio”, which by now includes Vietnam, France, Uganda, the U.S., and – you’ve guessed it: Germany. And we hope that we will continue to diversify our growing team in order to infuse our work atmosphere with new perspectives and unique ideas.

When managing a software project, a lot of the time goes into specifying what the software should do and what it should look like. Once the specification is written it is transformed into many small tasks that have to be assigned to different people working on this project. Designers have to develop some shiny screens, developers have to write the code in behind, maybe the UI has to be localized into several languages, just to name some. However, we all know that there is no project where the specification doesn’t have to be adjusted to new requirements. At this point many project try to adapt some facets of Scrum or other iterative approaches to keep the project manageable.

To date, there are many different tools available that support the project manager in handling all this, one of them is plan.io. We at pidoco use plan.io for quite a while right now and are really happy with it. Since we also use pidoco to create wireframes that represent the major part of our specification, it would be nice to have some kind of integration between the two systems. Having the prototype in the plan.io wiki where you can write some explaining texts around, but at the same time being able to click through the prototype to feel the intended interactions, would be great. In addition, when people comment the prototype using our review feature, most of the times it results in new tasks that we have to do in the next iteration.

From now on this becomes reality. We have developed a small plan.io app that integrates pidoco prototypes with the wiki with one click. In addition, there is a list of all discussions to the prototype, where each of the discussions can be transformed into a new task. On top of that we put all the discussions into the plan.io activity stream, which you can grab the RSS feed and get regular updates of new comments to your prototype. In order to try our plan.io app you need to have both a pidoco and a plan.io account, which you can both test for free.

As already mentioned above, there are plenty of tools out there and you are probably using a different one. However, if you let us know which one, it should be easy to integrate pidoco with your tool as well. While developing the plan.io app we also started developing an API, which we plan to publish soon, for those who would like to write their own integration. More on this is coming soon.

The previous week, I posted part Two of this article.

Tools Which Facilitate (partially) Synchronous Remote Usability Testing:

Here I will be listing some of the tools which in some way would aid in conducting Synchronous Remote Usability testing. Most of the tools will only fulfill some of the requirements listed previously or only implement partially the methodologies above.

Online Conferencing Systems:
These tools allow screen-sharing and remote control of mouse movements and the keyboard.

• Cisco Systems WebEx
• Microsoft NetMeeting
• Yuuguu

Although those tools allow you to observe and control tests sessions they come with a few flaws:

• Test-users are required to install the client software on their own system
• Firewalls may block the software (5% of test-users experience this problem)
• Real-time amendments of the prototype is not possible
• The moderator can’t use his machine for other tasks whilst conducting a test (making notes is not possible)
• Latency problems
• Test-user can not work on a familiar desktop environment

Screen Capture Software:
These programs allow virtual recording of the test-users screen. Test sessions can be recorded and stored but hardware configurations are often insufficient which leads to lagged test results.

• Camtasia by TechSmith
• Cam Studio
• iQuick Screen Capture

Video Conferencing Tools:
Video conferencing tools (Skype, MSN Messenger etc.) allow the moderator and test-user to communicate via live audio&video feeds. The downside is that the client software needs to be installed on both system. Also specific testing of prototypes is not possible and would require additional software which use-up additional bandwidth and system memory.

Presentation Softwares:
MS PowerPoint is a great tool for static presentations, is however limited in it’s collaboration and sharing features.

Video Editing Tools:
You can also create video snippets of your presentations ( MS MovieMaker, Adobe Premiere etc.) but it is a lot of hassle and will surely put you off quickly.

Online Questionaires:
Online questionnaires created with Google Form or Surveymonkey are great applications for getting quantitative feedback on your product. It is however difficult to organize and match the feedback to the right user and test session.

Since this overview on incomplete tools for Synchronous Remote Usability Testing tools could go on forever, I do not wish to withhold the solution for you guys!
A little self-promotion will follow:

pidoco° Usability Suite:
The pidoco° usability suite is an online, web-based collaborative platform which allows to create, share and test prototypes in an instance. It is a tool which combines rapid prototyping of fully interactive prototypes and has powerful collaboration features:

• Prototype Creator (creates realistic & fully functional prototypes via drag&drop)
• Reviewer (allows asynchronous work-flow and feedback collection)
• Remote Usability Tester (Synchronous Remote Usability Testing with screen-sharing, live audio-feed and mouse-tracking)

Conclusion: 

It is possible to conduct user tests at an early stage. The aim for every company is to deliver their product on time and with the least hassle possible. Every year thousands of agencies spend a fortune on running all sorts of tests and still deliver products with flaws which need later amendments. The problem is that early-on, qualitative feedback is needed yet often not achieved due to budget limitations.

Technology allows us to connect to connect to people around the globe, so why not use this opportunity to run usability test session online. It will save us the cost of travel, give the test-user the comfort of staying in his home or at his workplace and create a greener world for all of us!

This weekend we added two new features to the pidoco Prototype Creator: colors and permalinks. From now on you can choose the border and fill color for rectangles and ellipses to highlight certain areas of your prototype. We also added a semi transparent grey filling which you may use to create overlays and modal dialog boxes, similar to what you see on the screenshot.

For the second new feature we slightly modified the invitation dialog and added a new feature to the invite menu entry. In this new dialog you get three links, one points to a png image, one to the sketched html, and the third to the plain html version of your prototype. You can choose the page they will point to and copy paste the link into your wiki or send these links via chat to your colleagues.

The first European UXcamp will open the ticket lists on next Wednesday, 3rd of March. Be prepared to register and grab your ticket since we expect the tickets to be gone rather soon. However, there will be two separate lists, one for all Germans and one for our international guests, so there should be enough tickets for all foreigners. If you need some advice for booking your trip, please don’t hesitate to ask us.

To all of you who plan to give a presentation or workshop, please have a look at our Session Forum and add a note on what you want to talk about. We hope to see some very exciting sessions!

This weekend, we added some new things to pidoco. First, you can now pay in dollar directly with a fixed price. Since many of our test users live in the USA, we thought this might support you. There are no more exchange rates to consider or some special fees from your bank for paying in Euros. Prices start from $9 per month and user. You may want to have a look at the complete pricing list. The free trial remains with 31 days which you can use to extensively test pidoco.

The second thing we added are custom stencils that you can create. We thought the most likely case is that you want to have elements in your own style. Therefore, all images that you upload or add via URL are automatically added to the stencil palette. From there you can use them just like you use the other stencils: simply drag them onto a page. That not enough, we made all images linkable. You can set a target just as you do for a button or a link. This way, you may create and use your very own buttons in a pidoco prototype. Since some pictures may be rather small, you can give them a name that is visible in the palette to distinguish similar looking images.

This is only the first step in adding custom stencils to your prototype. What would you like to be able to do regarding custom stencils? Let us know, either by leaving a comment in here or by adding your idea to our feedback forum.

To start a great new year we have rolled out a brand new product which nicely integrates with the Pidoco Prototype Creator: the Remote Usability Tester.

Take one of your prototypes and do a Usability Test with zero set up time. You start a test session by simply inviting anybody via an eMail just as you would do for letting them view or discuss your prototype. There is nothing more to do for technically preparing a test session. You meet your test participant online within pidoco and can watch exactly what he or she is doing with your prototype. Via either a typical phone or our integrated Flash phone you can talk to each other to apply proven Usability Methods like “Think Aloud Testing”, but this time online from wherever you are. During the whole test session, everything is recorded automatically for playback. Take your time and replay the session as many times as you need to analyze what your test participant did and said.

Using the Prototype Creator and the Remote Usability Tester at the same time, you can test small modifications to your prototype with a test participant watching you. This gives you the unique possibility to apply Usability Methods like “A/B Tests” or “Wizard of Oz Testing”. Prototyping and Usability Testing can go hand in hand for the very first time!

Read what others say about our Remote Usability Tester.

This not being enough, we also added a long requested export to Microsoft Word or OpenOffice.org. With just one click you can add text notes to every element to specify and describe your prototype in great detail. All these notes are rendered into one document together with images of the Use Cases, Pages, and Layers of the prototype. All your discussions will be added to the document as well in order to keep track how design decisions evolved over time. Every single piece that is not visible on the pages is described in more detail, like link targets or menu structures. Special Highlight Images show the building blocks of your prototype. You can download a sample document of our homepage prototype.

Take the exported document as is or use it as a resource to write your very own specification document. We know it is a quite difficult task to create a document that satisfies everybody’s requirements. With this style of document we hope to support all of our users in the best possible way. However, please don’t hesitate to approach us with recommendations and ideas of how we can improve the word export.

Starting today, the word export is included for free to all our users. In case you don’t have an account yet, register for a free test account now.

Dear All,

we here at pidoco˚ love xmas and this is why we have a very special offer for you:

When you place an order for any of our plans, before Dec. 25th we double your uptime!!

Buy one month, get one free – buy 6 months, get 6 months for free!!

No matter how long you book in advance, we will double your booking period without any additional cost!

Simply click on the Santa on your right or go to: https://pidoco.com/en/xmas2009-en and sign-up for this amazing xmas deal!! Hurry!

This is not an actual post. This is only to verify our claim token with Technorati so you can find us there too!

And the Token is: U97XBUT3RBSX